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AX1800 goes into crash-restart loop

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  • #7304
    w9yU34AC8yd2
    Participant

    Hi, My AX1800 router Network setup uses ‘X1’ VLAN and the other two on ‘LAN’ setting.
    When I tried the following, it can cause the router to go into a crash-reboot loop state when I try any of the below:
    a) reassign one of the port from ‘LAN’ to ‘X2’
    b) Setup a new WiFi to GUEST network.
    I did not modify the source/destination VLAN table.
    I’m not sure why this is happening. To stop the loop state, I need to use a paperclip to press the hard reset button to get the router back to factory settings.

    Any feedback or questions welcomed.

    Thanks

    #7308
    support
    Keymaster

    @w9yu34ac8yd2 Can you send a copy of your backup file just before the change causing the crash-reboot loop to [email protected]?

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