[support]

Previously, access control is either on or off. When access control is on, the router enforces control and logs Internet activities. When access control is off, the router does not enforce control and do not log Internet activities – with the exception of DNS blocks and ad blocks if the device chooses to use the router’s DNS. The new monitor mode does not enforce control but logs Internet activities.

We don’t support downloading ad block lists with arbitrary URL since the router needs to preprocess the lists before using them. We can add more options if you prefer.

[support]

You can have a WiFi network one band only, i.e., no need to mirror 2.4 Ghz config to 5.0 GHz.

Once you set up a WiFi network and hit Save, the configs should persist. E.g., if you refresh the page after saving or navigate away from the WiFi page and come back, you should see your settings intact. If you see otherwise, please let us know. We’ll help you figure it out.

[support]

@montgomery49323 For mesh setup, WiFi configuration is mirrored by the satellite nodes. It’s better to keep the channel width at 80 MHz. Also lower channels like 36 and 48 work better than higher channels like 149 etc.

If you experience WiFi dropouts, please let us know.

[support]

I’m assuming that your IoT devices are controlled over the cloud. E.g., you are able to control the devices when you turn off WiFi on your iPhone. If that’s the case, your IoT devices should be controllable as long as the router is not blocking Internet access for the devices.

[support]

The backup is configuration only. When you restore a backup, your configurations will be restored. The firmware will stay at the current version.

[support]

Mesh only works for PW-AX1800.

[support]

It should work with v1 also. The WRT1900ACS supports dual firmware partition, so you can revert to OEM if pcWRT firmware bricks the router. More info here: https://openwrt.org/toh/linksys/wrt1900acs

[support]

@BD The travel router is available now: https://shop.pcwrt.com

[support]

Yes. You scan the QR codes to get to our help pages. A list of help topics is also available here: https://portal.pcwrt.com/support/.

[support]

@ccsmith Thanks for reporting this! This is a bug for the CF-WR619AC model. We’ll fix it in the next update.

[support]

Ethernet ports are gigabit, but you won’t get gigabit on WiFi. For the CF-WR619AC, enabling “Software flow offloading” on the Network Settings page will significantly improve WiFi speed (to somewhere near 500 Mbps). You can also connect your TL-Link as an access point to add more WiFi capacity.

And you’re right, the WiFi LEDs on the box are mislabeled. I’d suggest that you keep both 2.4GHz and 5GHz but use the same SSID for both bands. You’ll have more WiFi bandwidth and your devices will select which band to connect to. Plus the longer range for the 2.4 GHz band.

[support]

@ccsmith Practically WPA2 with a strong password is secure enough (i.e., there’s no known way to crack WPA2 other than bruce force). But if you want to trade up to the model that supports WPA3, we can credit your current purchase.

[support]

@BD Thanks for asking! It’s coming in the next few days!

[support]

There’s so much that you can do with this router that we thought a comprehensive book about all functionalities would be boring to the average user. Are you past the Initial Setup step? Do you have any specific tasks that you want help with? We should be able to provide you specific answers here.

[support]

After factory reset, did you do the Initial Setup again?

[Author]

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